Below you will find answers to the most common questions about orders, shipping, and products at BuildYourRC.

---

How long does shipping take?

Orders are usually processed within 1–3 business days. Estimated delivery times:

• Europe: 3–7 business days
• North America: 5–10 business days
• Rest of the world: 7–14 business days

You will receive a tracking number once your order has been shipped.

---

Do you ship worldwide?

Yes, BuildYourRC ships worldwide. Shipping options and costs are calculated during checkout.

---

How can I track my order?

After your order is shipped, you will receive an email with a tracking link so you can follow your package.

---

Can I return a product?

Yes. Customers can request a return within 14 days of receiving the order, according to EU consumer regulations. Items must be unused and returned in their original packaging.

---

Do your products come with a warranty?

Yes. All products are covered by the EU legal warranty of at least 2 years for manufacturing defects.

---

Are your electronics compatible with all RC models?

Compatibility depends on the model and configuration. Please check the product description and specifications before purchasing.

If you are unsure, feel free to contact us.

---

Do I need technical knowledge to install RC electronics?

Some products require basic knowledge of RC electronics and installation. Installation guides or manuals may be provided with the product.

---

What payment methods do you accept?

We accept secure online payments such as:

• Credit cards
• PayPal
• Other payment methods available at checkout

---

Can I modify or cancel my order?

If your order has not yet been shipped, please contact us as soon as possible and we will try to modify or cancel the order.

---

My package arrived damaged. What should I do?

If your package arrived damaged, please contact us within 48 hours of delivery and include photos of the damage so we can assist you.